What happens when good intentions—and too many tech tools—collide in a growing organization?
In this month’s Vita Talks, host Gianna Ricciardi sits down with Elissa Shorrock, founder of ZOLERNA HR Consulting, to unpack a case study that might sound a little too familiar:
A thriving marketing agency adds new team members across offices, countries, and time zones. To stay connected, they launch multiple tools such as Teams, Monday.com, and HRIS platforms. But instead of clarity, they get chaos.
What started as a performance issue turned out to be something deeper. Elissa walks us through how a lack of strategy around communication channels led to fractured culture, unmet expectations, and a growing divide between in-office and remote workers.
More importantly, she shares what fixed it:
- A communications playbook that simplifies tool usage
- Alignment between culture and clarity
- And how to introduce change without creating resistance
If your team is growing—or struggling to stay aligned across platforms—this episode is your cheat sheet to restoring trust, accountability, and productivity.
Listen to the full conversation on Apple Podcasts or Spotify
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Until next month!
More About Our Guest
Elissa Shorrock
As a passionate HR professional with over a decade of experience, Elissa is able to develop meaningful relationships with clients and colleagues alike, due to her intuitive understanding of people.
Elissa has a Bachelor’s Degree in Human Resources Management from the John Molson School of Business. After graduating, Elissa has held a number of human resources positions, enabling her to gain a deeper understanding of the needs of organizations of all sizes.
It is her belief that establishing a strong human resource management strategy, supported by the right policies, programs, and procedures will result in a proactive approach to managing people who are at the very heart of an organization’s success.
Connect to Elissa on LinkedIn
